Job Description
Job Objective
This role is to develop and modify training and supporting program for sales agency & staffs by collaborating with Subject Matter Experts or liaising with the service providers
Key Roles and Responsibilities
Developing, Implementation, and Modification of Training Plans
- Develop and set-up the Agency sales and development training matters
- Develop, implement, and monitor training programs for the sales agents
- Develop and modify the training materials (visual aids), syllabus and supporting tools (multimedia tools) to always up to date
- Create testing, evaluation and quality assurance process of the candidates and conduct performance evaluation process
- Develop and implement the logistical support, course development, progress measurement and cost management
- Develop and implement the training budget planning and assistant with the development of strategic plans
- Ensure the organisation’s compliance with the applicable rules and regulations
- Work with Sales Team to support Agency force
- Travel to other locations (business trips)
Other Responsibilities
- Maintain records and files of all documents/ checklists and ensure all relevant documents are updated in timely manner
- Build solid cross-functional relationships with the subject matter experts and external service providers
- Ensure to follow proper procedure regarding training and development policies
- Stay up-to-date with new trends and best practices in training and development
- Other related tasks upon the HR Development Manager’s instruction
Job Requirements
Experience
- Minimum 3 years of experience in Training and Development
- Insurance Knowledge is a must
Competencies
- Coaching skills
- Deep understanding of Financial and Insurance Market
- English Language
- Proficiency in Microsoft Office Environment and Up to Date Training Tools
- Professional certification in training and development is desirable
Qualifications
- Bachelor’s degree in a relevant field
- Business Related Postgraduate Diplomas