Assistant Training & Development Manager 

Employment Information

Job Description

Job Objective

This role is to develop and modify training and supporting program for sales agency & staffs by collaborating with Subject Matter Experts or liaising with the service providers  

Key Roles and Responsibilities

Developing, Implementation, and Modification of Training Plans 
  • Develop and set-up the Agency sales and development training matters 
  • Develop, implement, and monitor training programs for the sales agents 
  • Develop and modify the training materials (visual aids), syllabus and supporting tools (multimedia tools) to always up to date  
  • Create testing, evaluation and quality assurance process of the candidates and conduct performance evaluation process  
  • Develop and implement the logistical support, course development, progress measurement and cost management  
  • Develop and implement the training budget planning and assistant with the development of strategic plans 
  • Ensure the organisation’s compliance with the applicable rules and regulations  
  • Work with Sales Team to support Agency force 
  • Travel to other locations (business trips)  
Other Responsibilities 
  • Maintain records and files of all documents/ checklists and ensure all relevant documents are updated in timely manner  
  • Build solid cross-functional relationships with the subject matter experts and external service providers  
  • Ensure to follow proper procedure regarding training and development policies 
  • Stay up-to-date with new trends and best practices in training and development  
  • Other related tasks upon the HR Development Manager’s instruction  

Job Requirements

  • Minimum 3 years of experience in Training and Development  
  • Insurance Knowledge is a must   
  • Coaching skills 
  • Deep understanding of Financial and Insurance Market 
  • English Language 
  • Proficiency in Microsoft Office Environment and Up to Date Training Tools 
  • Professional certification in training and development is desirable 
  • Bachelor’s degree in a relevant field 
  • Business Related Postgraduate Diplomas 

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