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IT Solutions Coordinator

Employment Information

Job Description

Job Objective

Gather and analyze data for potential business expansion
Influence stakeholders to support business projects
Collaborate with product manager on roadmap planning and prioritization
Test business processes and recommend improvements

Key Roles and Responsibilities

Main Responsibilities

  • Identify specific business opportunities
  • Assist with project management for selected projects
  • Coordinate with different departmental teams to produce better business outcomes
  • Convert roadmap features into smaller user stories
  • Write clear and well-structured business requirements/documents
  • Identify automation opportunities
  • Create reports, dashboards and visualizations to understand business performance
  • Analyze process issues and bottlenecks and to make improvements
  • Communicate and validate requirements with relevant stakeholders
  • Develop and maintain reporting tools such as PowerBI, Google Analytics, QuickSight or something
  • Perform data discovery, analysis and modeling
  • Communication to collaborate with colleagues and clients
  • Problem-solving skills to find multiple viable solutions for a challenge
  • Critical thinking to determine what data and information is useful for the task

Other Responsibilities

  • Maintain records and files of all documents/ checklists and ensure all relevant documents are updated in timely manner.
  • Coordinate and co-operate with the stakeholders to ensure smooth operation of the workflow.

Job Requirements

Experience

  • Must have 3 years of working experience in Business Analysis
  • English Language in proficient
  • Banking and Insurance knowledge is preferable to collect workflows

Competencies

  • Must have endurance over work pressure and workload
  • Must good communication in workspace
  • Must be active during the progressing projects
  • Must be active during the progressing projects
  • Must try to explore or learn the objectives as work requirements in short time
  • Must Learn the workflow and need to follow the department procedure

Qualifications

  • University Degree in IT related field
  • Relevant Project Management certification or qualification is an added advantage

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