Job Description
Job Objective
- This job is to prepare Partnership Admin procedure to provide the specialist support during screening, evaluating and sale planning process with Partnership Business Development Team.
- To conduct performance management, controlling tasks for data entry, checking customer data in core system and collaboration with other department of Business Development Team Function.
- Prepare and supervise the reporting procedure and provide the necessary support.
Key Roles and Responsibilities
Assistant
- Supervision and administering
- To facilitate the implementation of partnership business plans and workflow.
- To assist Partnership Business Development Team Function.
- Lead Generation and Appointment arrangements for Partnership Exploration.
- To assist in the quality control process to comply with the issued instruction and workflow procedures.
Reports
- Responses
- Handle contingencies matters and report to the partnership business development team lead.
- KPI Reports
- To Prepare performance reports as per the partnership business plan.
Data Entry
- Core-system data entry and maintenance process.
Other Responsibilities
- Maintain records and files of all documents/checklists and ensure all relevant updated in timely documents are updated in timely manner.
- Coordinate and co-operate with stakeholders to ensure smooth operation of the workflow.
- Ensure to follow proper procedure regarding department guidelines.
- Provide process flow training for the new entries.
- Job assigned by partnership team lead.
Job Requirements
Experience
- Minimum (3) years working experience as sales admin
- Insurance knowledge is preferable
Competencies
- Data analytical skill
- Negotiation
- Communication
- Customer Relationship
- Coaching skills
- Microsoft Office Environment
Qualifications
- University Degree or any Business-Related Degrees
- Business-related prefer graduated Diplomas
- Customer service experience highly preferred
