Careers

IT Assistant Software Analyst

Employment Information

Job Description

Job Objective

  • Gather and analyze data for potential business expansion
  • Test business processes and recommend improvements

Key Roles and Responsibilities

Main Responsibilities

  • Communicating with vendors to negotiate contracts
  • Providing technical support for users
  • Monitoring computer hardware inventories
  • Writing contingency plans in case of network disruption
  • Backing up data and managing accessibility based on client requests
  • Installing new software or software upgrades
  • Training staff on how to use an organization’s IT system
  • Report to supervisor weekly

Other Responsibilities

  • Maintain records and files of all documents/ checklists and ensure all relevant documents are updated in timely manner.
  • Coordinate and co-operate with the stakeholders to ensure smooth operation of the workflow.

Job Requirements

Experience

  • Must have 2years of working experience in Business Analysis
  • English Language in proficient
  • Banking and Insurance knowledge is preferable to collect workflows

Competencies

  • Must have endurance over work pressure and workload
  • Must good communication in workspace
  • Must be active during the progressing projects
  • Must be active during the progressing projects
  • Must try to explore or learn the objectives as work requirements in short time
  • Must Learn the workflow and need to follow the department procedure

Qualifications

  • University Degree in IT related field
  • Relevant Project Management certification or qualification is an added advantage